Legal
Privacy Policy
Last updated 11/1/2024
This Privacy Policy describes how WorksOrbit collects, uses, and protects personal information when you visit our sites, use our demos, or subscribe to our services.
1. Information We Collect
We collect contact details, account credentials, usage metrics, device information, and customer content you upload. We also use cookies and analytics to understand how you navigate our marketing site.
2. How We Use Information
WorksOrbit uses data to deliver and improve services, personalise onboarding, respond to support requests, and comply with legal obligations. We only send marketing communications with your consent and you can opt out at any time.
3. Sharing & Third Parties
We share information with trusted sub-processors that support hosting, analytics, email, and payment operations. They are bound by contractual obligations to protect your data and follow the same retention policies we do.
4. Data Retention & Security
Customer data is retained for the duration of the subscription and deleted within 60 days of termination unless longer retention is required by law. We implement technical and organisational measures, including encryption at rest and in transit, to safeguard information.
5. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Submit requests to privacy@worksorbit.com and we’ll respond within the required timeframe.
6. International Transfers
WorksOrbit may process data in the United States and other countries. When transferring data from the EU/EEA or UK we rely on appropriate safeguards such as Standard Contractual Clauses.
7. Contact
For questions about this policy or our data practices, contact privacy@worksorbit.com.